what is the term given to the idea that the combined output of a number of iniduals working together will exceed that of the same iniduals working separately?
which one of the following statements is true?
an organisation is owned and run by central government agencies. the organisation is best described as which of the following statements?
which of the following groups may be considered to be stakeholders in the activities of a nuclear power station? (i) the government (ii) environmental pressure groups (iii) employees (iv) local residents
the term secondary stakeholders describes which group of stakeholders?
which of the following organisations would rely most heavily on value for money indicators and efficiency rather than information on performance and profitability?
what is an acronym used to describe the key elements of an organisation's external environment?
which of the following is not a legitimate method of influencing government policy in the interests of a business?
.............................................is an ysis of statistics on birth and death rates, age structures of people and ethnic groups within a community. which word correctly completes the sentence?
the stationery and printing company s co, has recently upgraded its computers and printers so that more production has become automated. many middle managers will now be made redundant. this is known as：
in the context of 'best practice1 employment protection law, in which of the following circumstances is diissal of an employee automatically considered unfair?
which of the following socio-cultural trends will have a direct impact on most business organisations? (i) increasing ethnic and religious ersity in populations (ii) falling birthrates (iii) focus on 'green' issues (iv) increase in single-member households
porter's five forces model identifies factors which determine the nature and strength of competition in an industry. which of the following is not one of the five forces identified in porter's model?
for what function in an organisation would demographic information about social class be most relevant?
which of the following is a support activity in porter's value chain model?
which of the following is not an element of fiscal policy?
which of the following is associated with a negative public sector net cash requirement?
............................................. taxes are collected by the revenue authority from a business, which attempts to pass on the tax to consumers in the price of goods. which word correctly completes this statement? picklist：
if a government has a macro-economic policy objective of expanding the overall level of economic activity, which of the following measures would not be consistent with such an objective? a increasing public expenditure b lowering interest rates c increasing taxation
the currency in country x is the krone while country y uses the euro. country y has recently experienced an increase in its exchange rate with country x. which of the following effects is likely to result in country y?
the following, with one exception, are 'protectionist measures' in international trade. which is the exception?
monetary policy is a government economic policy relating to： 1 interest rates 2 taxation 3 public borrowing and spending 4 exchange rates which of the above are correct?
which of the following organisations might benefit from a period of high price inflation?
which of the following are the goals of macroeconomic policy? 1 encouraging economic growth 2 low unemployment 3 achievement of a balance between exports and imports 4 achieving zero inflation
which of the following is an example of cyclical unemployment?
in a free market economy, the price mechani：
the supply curve of a firm operating in a competitive market is its
a legal minimum price is set which is below the equilibrium price. what will be the impact of this?
which one of the following would cause the supply curve for a good to shift to the right (outwards from the origin)?
when the price of a good is held above the equilibrium price, the result will be
which one of the following would not lead directly to a shift in the demand curve for overseas holidays?
which of the following is likely to lead to a fall in the price of good q which is a normal good?
which of the following is not a substitute for carpets?
which of the following is not a complement to cars?
which of the following statements about an organisation chart is not true?
which of the following is a correct definition of 'span of control’?
which of the following terms is not used by mintzberg in his description of organisational structure?
y pic is a growing organisation which has recently ersified into a number of significant new product markets. it has also recently acquired another company in one of its overseas markets. what would be the most appropriate form of organisation for y pic?
which of the following principles of classical management is challenged by matrix management?
which of the following statements about the informal organisation is not true?
which one of the following is an advantage of centralisation?
which of the following statements is/are true? (i) an informal organisation exists within every formal organisation (ii) the objectives of the informal organisation are broadly the same as those of the formal organisation (iii) a strong, close-knit informal organisation is desirable within the formal organisation
what is an organisation which has removed the internal barriers which separate hierarchy levels and functions and also between the organisation and its suppliers, customers and compes known as?
which of the following statements are true? (i) with a shared service centre services are likely to be less tailored (ii) the it function is commonly provided using shared service approach (iii) a shared service centre is not part of the organisation a b c
bz ness ltd is an organisation with a strongly traditional outlook. it is structured and managed according to classical principles： specialisation, the scalar chain of command, unity of command and direction. personnel tend to focus on their own distinct tasks, which are strictly defined and directed. communication is vertical, rather than lateral. discipline is much prized and enshrined in the rule book of the company. from the scenario, what sort of culture does bz ness ltd have, using harrison's classifications?
which of the following statements is true?
culture is the collective programming of the mind which distinguishes the members of one .............................................from another. which word or phrase most accurately completes the definition?
which of the following is not one of the terms used by hofstede to describe a key dimension of culture?
which is the 'deepest' set of underlying factors which determine culture, and the hardest to manage?
who defined organisational culture as 'the set of shared, taken-for-granted implicit assumptions that a group holds and that determines how it perceives, thinks about and reacts to its environment'?
research has indicated that workers in country a display characteristics such as toughness and the desire for material wealth and possessions, while workers in country b value personal relationships, belonging and the quality of life. according to hofstede's theory, these distinctions relate to which of the following cultural dimensions?
the research and development (r & d) function of a business： (i) is primarily concerned with market research (ii) can improve existing products as well as developing completely new products (iii) has been less important for firms manufacturing computers to meet an industry standard than for those firms developing the next generation of computers (iv) is always undertaken under contract by specialist external consultancies which of the above statements are correct?
services have certain qualities which distinguish them from products. because of their ............................................. ,physical elements such as vouchers, tickets, confirmations and merchandise are an important part of service provision. which of the following words most accurately completes the sentence?
u ltd produces a portfolio of products and focuses its efforts and resources on persuading customers to buy them. this is an example of which type of 'orientation'?
calum, heidi and jonas are managers for zip co. they have been told that their salary will be based on company performance and that a bonus scheme will also be introduced. the bonus will also be related to company performance. which of the following best describes the approach to governance that zip co is using?
michael has been asked to prepare a presentation for the company directors on good corporate governance. which one of the following is he likely to exclude from his presentation?
corporate governance is essentially of what significance?
which of the following is a feature of poor corporate governance?
the tasks of which body include： monitoring the chief executive officer; formulating strategy； and ensuring that there is effective communication of the strategic plan?
which of the following would be included in the principles of corporate social responsibility? (i) human rights (ii) employee welfare (iii) professional ethics (iv) support for local suppliers
which of the following is subject to the least direct regulation?
in most countries, what is the usual purpose of codes of practice on corporate governance?
who should set directors' reward and incentive packages, according to corporate governance provisions?
what is the purpose of an operating and financial review (ofr)?
which of the following is not an aim of internal controls?
some controls are provided automatically by the system and cannot be by-passed, ignored or overridden： for example, having to input a password to enter a computer system. these are classified as ..............................................controls. which term correctly completes this statement?
the mnemonic spamsoap is often used to remember the range of financial control procedures. what does the 'o' stand for in this mnemonic?
which of the following is not an internal check?
which of the following statements about internal audit is true?
the use of uninterruptible (protected) power supplies is a method of protecting data and it systems from what sort of security threat?
which of the following statements about external auditors is not correct?
in the context of audit, what are 'substantive tests' designed to accomplish?
which type of audit is concerned with the monitoring of management's performance, concentrating on the outputs of the system and the efficiency of the organisation?
which of the following activities create vulnerability to fraud? (i) calculating payslips (ii) preparing delivery notes (iii) paying supplier invoices (iv) meeting budgets and performance targets
x pic has a bad debt policy whereby aged receivables who are obviously not going to pay, are written off. the financial accountant does not enforce this policy. this might be fraudulent insofar as it creates which of the following effects?
which of the following would most clearly present a personnel risk of fraud?
which of the following internal controls might be least effective in preventing fraud, if staff are in collusion with customers?
which of the following is not a key risk area for computer fraud?
which two of the following stakeholders will be most directly affected if a business overstates its financial position? (i) staff (ii) customers (iii) investors (iv) suppliers
only allowing purchasing staff to choose suppliers from an approved list is an example of what sort of fraud prevention measure?
which of the following statements about fraud prevention is not true?
leaders may be distinguished from managers by the fact that they do not depend on............................................. in the organisation. which of the following types of power correctly completes this statement?
which of the following writers is not a member of the school of management thought to which the others belong?
monica is a manager in the finance department of p co and she has several staff working for her. she has become quite friendly with most of her staff and they like her and appreciate that she does everything she can to attend to their needs. which type of managerial style does monica have?
according to fielder, which of the following are true of psychologically distant managers? 1 they judge their staff on the basis of performance 2 they are primarily task-oriented 3 they prefer forma, consultation methods rather than seeking staff opinions 4 they are closer to their staff
which of the following is not a technique of scientific management or taylori?
what is the key contribution of the human relations approach to management?
which of the following leadership styles gives the most discretion or decision-making power to subordinates?
of mintzberg's nine managerial roles, which is being exercised by a manager who gathers information from contacts within and outside the organisation?
which of the following terms is used to describe the 'right' to perform an action in an organisation?
which of the following is an 'interpersonal' role of management, in mintzberg's classification of nine managerial roles?
sound business arguments can be made for having an equal opportunities policy. which of the following reasons apply? 1 to show common decency and fairness in line with business ethics 2 to widen the recruitment pool 3 to attract and retain the best people for the job 4 to improve the organisation's image as a good employer
which of the following correctly describes the purpose of current equal pay regulations?
which of the following statements are true? 1 taking active steps to encourage people from disadvantaged groups to apply for jobs and training is classed as positive discrimination. 2 diversity in the workplace means implementing an equal opportunities policy.
which of the following is a potential business benefit of a corporate ersity policy?
which of the following statements about disability discrimination law is not true?
the concept of............................................. is based on the belief that the dimensions of inidual difference on which organisations currently focus are crude and performance-irrelevant, and that an organisation should reflect the range of differences within its customer and labour markets. which words correctly complete this sentence?
which of the following is most clearly a sign of an ineffective group?
........are mental states (made up of thoughts, feelings and intentions) which influence an inidual's response to all objects and situations with which they are related. which word correctly completes this definition?
for which of the following applications is teamworking not best suited?
if a team is bogged down in argument, and discussion is turning hostile, which of the following types of contribution would the team leader seek to discourage?
grant is a member of a project team. his colleagues in the team rely on him to read and check complex project documentation. grant has a keen eye for detail and often identifies minor details in documents that others miss but may be of significance. despite the diligent approach, grant always meets his deadlines. however, some of grant's colleagues feel frustrated when he refuses to involve others. he can hold up progress as he will not agree to the team signing off project documents until all of his concerns are fully discussed. according to belbin's team roles theory, grant is an example of which of the following?
in belbin's model of team roles, which of the following is most important for a well-functioning team?
which of the following would be an effective technique for encouraging healthy team solidarity?
which of the following is not a category in maslow's hierarchy of needs theory?
keepham (hungary) co offers its employees： (i) sensible company policies (ii) good salaries and bonuses (iii) considerate supervision (iv) training programmes according to herzberg's two-factor theory, which of these things will satisfy employees in such a way as to motivate them to superior effort in the long-term?
willy dewitt-ornott works in sales. there is always a sales competition at the year end and the winner is likely to be made team leader. willy's quite certain that he will be able to win and that he will have more responsibility, which he would like. but he would also have to work much longer hours, and he is quite reluctant to do this for family reasons. if an expectancy equation were used to assess willy's motivation to work hard at the end of the year, based on the information given, which of the following results would you expect to see?
the five core dimensions which contribute to job satisfaction are skill variety, task identity, task significance,..............................................and feedback. which of the following is the dimension missing from the above list?
participation can motivate employees by making them take 'ownership' of the task and increasing their commitment. in which of the following circumstances, however, would this not happen?
application of process theories to motivation in practice involves all but one of the following measures. which is the exception?
which of the following is a potential problem with inidual performance-related pay (prp) as a motivator?
what name is given to the process whereby an inidual defines objectives and formulates action plans for learning with a view to improving his or her own effectiveness? a b c d
jared is the leader of a virtual team which stays in contact via email. team members send all messages to jared, who forwards them to the rest of the network. which communication pattern is reflected in this situation?
which of the following areas is not an advantage of using email as a communication tool?
which of the following is not an attribute of communication through an informal organisational network or 'grapevine'?
in the radio signal model, which of the following shows the correct order in which a message is tranitted?
which of the following communication mechanis is designed to improve upward communication?
what is the technical term given to a fault in the communication process where the meaning of the message is lost 'in translation1 from intention to language, or from language to understanding?